Knowledge continuity
Documentation kept current, so the retainer is not itself a key-person dependency.
United Kingdom · London · Ongoing support
Ongoing support suits firms carrying a register of critical spreadsheets, because remediation is rarely one project. Reserved hours work through the list rather than treating each file as a new engagement.
Abhishek
Abhishek Singh
Akhilesh
Prahalad
ShaktiA remote team of Excel and spreadsheet specialists. You work directly with the person building your file, from the first question to the final handover. More about us.
A typical job here
Most of these run 40 hours/month. The estimate is written down before anything starts, and exceeding it needs your agreement rather than an invoice note.
Why London specifically
Clients for this are typically in the City, Canary Wharf, Shoreditch and the Thames Valley corridor, across financial services and fintech, insurance and Lloyd's market firms, professional services, property investment, and the UK arms of international groups. FCA-adjacent reporting, group consolidations and models built for a reviewer.
For the wider picture of what we see in this market — the recurring problems, the source systems, how the time difference plays out — the London guide covers it properly rather than repeating it on every service page.
40 hours/month is typical here. You get a number in writing before we start.
Unlocked files, documentation, recorded handover.
Full guide
This page covers one service. The city guide covers the whole picture, including the problems we see most in this market.
Excel experts in LondonScope
Two of the things this covers most often for London clients. The ongoing support page sets out the full scope and method.
Documentation kept current, so the retainer is not itself a key-person dependency.
Updates when your source data changes shape, which it will.
The same person, so context accumulates instead of resetting.
Monthly hours, response expectations, and what falls in or out of scope.
Need to check a feature before hiring? Read Microsoft’s official Excel help and learning for formulas, PivotTables, importing data and troubleshooting.
Questions
Answers for this service in this market, including the ones that might cost us the job.
Ask us something elseWe would triage by risk first, then work through them on reserved hours. Scoping twenty separate engagements would cost you more in procurement time than the remediation itself.
We work in monthly blocks with a short notice period, and prepaid hour blocks are refundable pro rata. Long lock-ins mostly protect the supplier, and we would rather be kept because the work is useful.
Ask us directly and we will give you a straight answer with current details rather than a claim on a website. It is a reasonable thing to check before engaging anyone on a financial model.
Related
Most projects touch more than one of these. We scope them together rather than selling them separately.
Same service elsewhere
Start with the problem
Send the workbook or describe the problem. An hours estimate back within a day, at no cost and no obligation.
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